WFSR12345

Your route, stop by stop.

  1. Stop 1: First talkYou are here
  2. Stop 2: Written advice
  3. Stop 3: Document plan
  4. Stop 4: Lodge
  5. Stop 5: Decision

Your route, stop by stop.

WFSR12345
  1. Stop 1: First talkYou are here
  2. Stop 2: Written advice
  3. Stop 3: Document plan
  4. Stop 4: Lodge
  5. Stop 5: Decision

W

Work

F

Family

S

Study

R

Residence & reviews

Next options

Portrait of Teresa Molina, principal adviser, by a window in a dark knit cardigan

Teresa Molina, registered adviser

No outcome is guaranteed.

Five stops, one line

The same route for every pathway. At each stop you know what happens, how long it takes and what it costs.

1

First talk

You are here

2

Written advice

3

Document plan

4

Lodge

5

Decision

1

First talk

Forty-five minutes in person, by video or by phone. We listen, ask questions and tell you which options look realistic.

Fare

$120

45 minutes, taken off your professional fee if you go ahead with us

2

Written advice and a quote

Within three working days you get a short written summary and a fixed quote, with government charges listed separately.

Fare

Half our fee

When you accept the quote

3

Your document plan

A checklist made for your case: what to gather, who provides it and when it’s due. We check each document as it arrives.

Fare

Included

In our fixed fee

4

Lodge

We prepare the application, go through it with you page by page, and lodge it once you’ve signed off.

Fare

The rest of our fee

Before we lodge

Government charge: paid by you, straight to the government

Government charge: paid by you, straight to the government

5

Decision

We keep in touch while you wait, answer any request for more information, and explain the decision and your next options, whatever it is.

Fare

Included

Explaining the decision

Nine pathways, one first stop

Pick the line closest to your plans. Not sure which? Tell us your situation and we’ll point you to it.

The people on your line

One registered adviser from first talk to decision, with a case officer keeping the paperwork moving.

Portrait of Teresa Molina, principal adviser, by a window in a dark knit cardigan

Teresa Molina

Principal adviser

Partner, family and permanent residence

Reg. no. 0000001

Speaks English, Español

Portrait of Daniel Achterberg, senior adviser, in round glasses and a grey knit sweater

Daniel Achterberg

Senior adviser

Skilled work and employer sponsorship

Reg. no. 0000002

Speaks English, Deutsch

Portrait of Inês Carvalho, adviser, with dark hair tied back, in a cream ribbed top

Inês Carvalho

Adviser

Study, visits and citizenship

Reg. no. 0000003

Speaks English, Português, Español

Portrait of Adrian Santos, case officer, in dark-framed glasses and a navy knit polo

Adrian Santos

Case officer

Document plans and keeping each file on track

Works under a registered adviser

Speaks English, Tagalog

Portrait of Teresa Molina, principal adviser, by a window in a dark knit cardigan

Teresa Molina

Principal adviser

Partner, family and permanent residence

Reg. no. 0000001

Speaks English, Español

Portrait of Daniel Achterberg, senior adviser, in round glasses and a grey knit sweater

Daniel Achterberg

Senior adviser

Skilled work and employer sponsorship

Reg. no. 0000002

Speaks English, Deutsch

Portrait of Inês Carvalho, adviser, with dark hair tied back, in a cream ribbed top

Inês Carvalho

Adviser

Study, visits and citizenship

Reg. no. 0000003

Speaks English, Português, Español

Portrait of Adrian Santos, case officer, in dark-framed glasses and a navy knit polo

Adrian Santos

Case officer

Document plans and keeping each file on track

Works under a registered adviser

Speaks English, Tagalog

“In our first meeting they told me which parts of my case were weak. Nobody had done that before, and it’s why I trusted them with the rest.”

Rahel · Partner application · shared with permission

Start at stop one.

Tell us where you are and where you’d like to be. We reply within one working day with the options that look realistic.

  • Service times · updated 26 September 2026
  • First talk: openings this week, in person, by video or by phone
  • Written advice: three working days after your first talk
  • Document checks: two working days per batch
  • Replies: one working day
  • Government processing times: the published range, given at your first talk

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