Privacy notice

How we look after the information you give us.

What we collect

The details you send through our forms or give us in a meeting: your name and contact details, your immigration history, and the documents an application needs.

The details you send through our forms or give us in a meeting: your name and contact details, your immigration history, and the documents an application needs.

Why we collect it

To reply to you, to give you advice, and to prepare and lodge applications on your behalf. We don’t use it for anything else, and we never sell it.

To reply to you, to give you advice, and to prepare and lodge applications on your behalf. We don’t use it for anything else, and we never sell it.

Who sees it

Only the advisers and case officers working on your file, and the government office an application is lodged with. Interpreters and translators see only what they need, and only with your agreement.

Only the advisers and case officers working on your file, and the government office an application is lodged with. Interpreters and translators see only what they need, and only with your agreement.

How long we keep it

For as long as we act for you, and then for the period our professional obligations require, after which we delete or destroy it securely.

For as long as we act for you, and then for the period our professional obligations require, after which we delete or destroy it securely.

Keeping it secure

Client files are stored in an access-controlled case system, and paper documents are kept in locked cabinets at our offices. We send documents by secure link rather than ordinary email wherever we can, and we return original documents to you as soon as they are no longer needed.

Cookies and analytics

Our website uses only the cookies it needs to work, plus privacy-friendly visit statistics that don’t identify you. We don’t use advertising cookies or track you across other websites.

Your choices

You can ask for a copy of what we hold about you, ask us to correct it, or ask us to delete it where we’re allowed to. Contact us to make a request.

You can ask for a copy of what we hold about you, ask us to correct it, or ask us to delete it where we’re allowed to. Contact us to make a request.

Contact

Questions about privacy go to our principal adviser at hello@juniperrowmigration.com or by post to our Carrow Street office.

Questions about privacy go to our principal adviser at hello@juniperrowmigration.com or by post to our Carrow Street office.

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